Home Services Pre-Hire Strategy Guide

A practical onboarding guide to accelerate new-hire ramp-up and improve their likelihood of staying past 90 days.

The clients who can immediately explain their onboarding process are the ones who attract top candidates faster and better.

Owner, Trustal Recruiting

In the Guide

Everything you build before the search

Three questions that tell you whether you're ready to go to market — or whether the role still needs work.

Nine components every job description needs, grouped into the role, the offer, and the person you want to hire.

How to define success in real metrics — with CSR and salesperson examples you can model your own role on.

A full map of what a strong onboarding program contains, from the welcome letter to KPIs and evaluations.

Why "just put an ad out" costs owners good candidates, and the foundational work that attracts top talent.

What prepared vs. unprepared owners look like on intro calls, drawn from decades inside home service companies.

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