Back to all case studies
Case Study
How [Client Name] Stopped Losing Good Hires and Got Their Time Back
A growing [trade] company in [City, State] was drowning in unqualified applicants and spending hours each week on hiring — time that should have been spent running the business. Here's what changed when they partnered with Trustal.
Industry
Trade Here
Company Size
50+ Team Members
Location
City, State
Where They Were When They Called Us
[2–3 sentences setting the scene. Describe the company — what they do, how long they've been in business, where they were in their growth. Paint a real picture. E.g.: "[Client Name] had been running their HVAC operation in [City] for seven years. Business was good — leads were coming in, the phone was ringing — but every time they tried to grow their team, something went wrong."]
[1–2 sentences on the specific pressure point. What was happening that made them realize they needed help? E.g.: "After losing two field techs in the same quarter, the owner was spending his evenings on Indeed instead of with his family. He needed a better way."]
The Challenges They Were Facing
When we first sat down with [Client Name], a few recurring problems came up right away — challenges we hear from a lot of growing home service companies.
[Problem 1 — in the client's own words or close to it. E.g.: "Every applicant looked fine on paper but fell apart in the field. We couldn't tell who was real and who was just desperate."]
[Problem 2. E.g.: "We were spending 8–10 hours a week on job posts, screening calls, and interviews — and still not filling the role."]
[Problem 3. E.g.: "We hired someone who quit after three weeks. It set us back months and hurt the whole team's morale."]
[Problem 4 — optional. E.g.: "I didn't know what to say to candidates. We're a great company but I couldn't get that across in a job post."]
"[Direct quote from the client about their frustration before Trustal. Should feel honest and relatable — not polished marketing speak. E.g.: 'I was doing everything right in the business, but every bad hire felt like a step backward.']"
— Name, Owner of Company Name
How We Approached it Together
[1–2 sentences introducing the partnership. E.g.: "We started by getting to know [Client Name] the way we get to know every client — not just the open roles, but what makes their company tick, what kind of people thrive there, and what they actually need in a candidate beyond the job description."]
[Describe the specific things Trustal did. Stay concrete. E.g.: "We rewrote their job listings from scratch to reflect the culture and opportunity — not just the duties. We launched targeted outreach to passive candidates, ran all the initial screening, and handled the first round of video interviews before ever putting a name in front of the owner."]
[Action 1. E.g.: "Built a custom job listing that marketed the company — not just the role"]
Action 2. E.g.: "Ran direct outreach to passive candidates in the region who matched the profile"]
[Action 3. E.g.: "Handled all initial screening and first-round video interviews"]
[Action 4. E.g.: "Delivered a shortlist of 3 vetted candidates with notes on each — no piles of resumes"]
[Action 4. E.g.: "Delivered a shortlist of 3 vetted candidates with notes on each — no piles of resumes"]
What Changed
[1–2 sentences before the numbers. Describe the qualitative shift first. E.g.: "[Client Name] made their first hire within [X weeks]. More importantly, that person is still with the company today — integrated into the team and representing the brand the way [Client Name] needed."]
Qualified roles filled in 21 days
Per week freed from recruiting tasks
A note on results: The outcomes above reflect this specific client's experience working with Trustal. Every business is different — results depend on factors like company culture, onboarding practices, management, compensation structure, and how well a company supports new hires once placed. We do our part to find the right people. How those people are integrated and developed is a shared responsibility, and it matters. These results are not a guarantee of what any future client will experience.
"[Post-Trustal quote. Should reflect genuine relief or confidence. E.g.: 'The first hire they sent us is one of our best guys. I stopped dreading the process. I just let Trustal handle it.']"
— Name, Owner of Company Name


